How it Works
Tees-Analytica offer a subscription based model that includes the entireity of our Bi Service offerings. Report creation, changes, troubleshooting and requests can be fulfilled directly through our Membership site, however we also accept requests via email and phone call.
We provide a dedicated case manager alongside a team of developers to ensure that client requests are quickly seen, responded to and are proactively being developed, or resolved. We adhere to strict SLA times so that your business is not left waiting for replies, or updates and to ensure that your requests are constantly being worked on.
What do we offer?
a guarantee that a request response and updates will be provided within 24 hours at the maximum
Dedicated Case manager for all of your service needs
Specified and agreed SLA times for all requests
A team of developers proactively resolving requests
Minimum of new 2 new requests per month (Yearly purchases entitiled to entire package offerings (a minimum of 24 requests per year)
Minumum of 8 hours development and consultation time per month (No time wasted dragging out operations)
We provide results
Dedicated Resource Hub
Membership entitles the purchaser to our Consultation and Bi Development services in their entirety, regardless of the package chosen. We also offer additional Requests for purchase as well as development hours.
Standard membership grants access to our entire service offerings for as long as the subscription remains active. Yearly purchases are entitled to the years worth of requests and development time from point of purchase.
Business membership grants access to our entire service offerings for as long as the subscription remains active. This membership entitles the purchaser to our entire list of service offerings.
Business + membership grants access to our entire service offerings for as long as the subscription remains active. Additional requests that exceed the 5 per month limit (Yearly Purchase entitles the buyer to all 12 months requests at once 60 requests) are billed at £250. Request amounts are only invalidated if subscription ends.
Enterprise + membership grants access to our entire service offerings for as long as the subscription remains active. Purchase of this membership entitles the user to unlimited new requests and unlimited development time. Purchases requests are prioritised for quick resolutions and an on-demand service.